Last Updated: August 19, 2026

Welcome to Mel’s Custom Gifts. By accessing or using our website and purchasing our products, you agree to the terms and conditions below. Please read them carefully before placing an order.

1. About Our Store Mel’s Custom Gifts offers apparel, accessories, home goods, and other products featuring original designs and artwork.Many of our products are made to order through our production and fulfillment partners. Because of this, products may not be manufactured or shipped directly from Mel’s Custom Gifts.

2. When you place an order, you are making an offer to purchase the products in your order.After you place an order, you will receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, pricing errors, product availability issues, or other circumstances that prevent us from fulfilling the order.If we cancel an order after payment has been received, you will receive a refund of the amount paid for the canceled order.

3. Product Information and Colors We make reasonable efforts to display product descriptions, images, colors, and designs as accurately as possible.However, colors may appear slightly different depending on your device, monitor, screen settings, lighting, or the manufacturing process.Because many products are made to order, minor variations in placement, color, sizing, or appearance may occur.

4. Pricing and Payment all prices are displayed in U.S. dollars unless otherwise stated.Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted and paid for.Payment must be successfully completed before an order can be processed.We use third-party payment processors to securely process payments. Mel’s Custom Gifts does not store your complete credit or debit card information.

5. Made-to-Order and Print-on-Demand Products many products sold by Mel’s Custom Gifts are made specifically after an order is placed.Because production begins after an order is submitted, customers should review their product selection, size, color, quantity, shipping information, and other order details carefully before completing checkout.Production and fulfillment times may vary depending on the product and fulfillment provider.

6. Order Changes and Cancellations if you need to change or cancel an order, please contact us as soon as possible after placing your order.Because many products enter production quickly, we cannot guarantee that an order can be changed or canceled after production has begun.Once an order has entered production or has shipped, changes or cancellations may no longer be possible.

7. Shipping and Delivery shipping times vary depending on the product, destination, fulfillment provider, and shipping method selected at checkout.Estimated delivery dates are estimates and are not guaranteed unless specifically stated otherwise.Mel’s Custom Gifts is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, customs delays, holidays, or other unforeseen circumstances.Customers are responsible for providing a complete and accurate shipping address at checkout.If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.Please see our Shipping Policy for additional information.

8. Lost, Stolen, or Delayed Packages once an order has been shipped, customers should use the tracking information provided to monitor delivery.If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.Mel’s Custom Gifts may work with the shipping carrier or fulfillment provider to investigate delivery issues when appropriate.

9. Damaged or Incorrect Items if your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.Please provide your order information and clear photographs showing the issue so that we can investigate and determine the appropriate resolution.Depending on the circumstances, an eligible item may be replaced or otherwise resolved in accordance with our Returns & Refund Policy.

10. Returns and Refunds our return and refund rules are explained in our Returns & Refund Policy.Because many of our products are made to order, we may not accept returns simply because a customer changes their mind, chooses the wrong size, or no longer wants the item.However, this does not limit any rights you may have under applicable law.

11. Intellectual Property all original artwork, designs, logos, graphics, photographs, product descriptions, written content, branding, and other materials created for Mel’s Custom Gifts are protected by applicable intellectual property laws.You may not copy, reproduce, modify, distribute, sell, or use our original designs, artwork, branding, or other content for commercial purposes without written permission from Mel’s Custom Gifts.Purchasing a product does not give you ownership of the underlying artwork or design.

12. Website Use You agree to use this website only for lawful purposes.You may not use the website to:- Commit or encourage unlawful activity- Attempt to gain unauthorized access to the website or another customer’s information- Interfere with the operation or security of the website- Copy or misuse our content, designs, or branding- Submit fraudulent orders or payment Information we reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, or website.

13. Third-Party Services Mel’s Custom Gifts may use third-party companies and services to operate the store, process payments, manufacture products, fulfill orders, provide shipping services, and perform other business functions.These third parties may have their own terms and privacy policies.

14. Limitation of Liability to the extent permitted by applicable law, Mel’s Custom Gifts will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms we may update these Terms & Conditions from time to time.When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

16. Governing Law these Terms & Conditions will be governed by applicable laws of the jurisdiction in which Mel’s Custom Gifts operates, without regard to conflict-of-law principles.Any dispute will be handled in accordance with applicable federal, state, and local laws.

17. Contact Us if you have questions about these Terms & Conditions, your order, or our policies, please contact Mel’s Custom Gifts through the contact information provided on our website.Mel’s Custom Gifts website: Mel’s Custom Gifts contact: Please use our website’s Contact page.